How to avoid burnout and stay energized when you work in hospitality
Some people plan out their vacations months in advance. Others don’t use half the vacation days offered by their employers. Whether you’re someone who loves vacations or someone who lets vacation days slide, an occasional change in your routine is a necessity for performing well at your job, avoiding burnout, and staying motivated every day.
Not sure if you’re burned out and ready for your next vacation? Watch for these signs that you're overdue for a break:
1. Your customer service are skills waning
Being courteous toward guests and your fellow employees is expected in any hospitality position. You’ve learned to keep your cool through many potentially infuriating guest complaints. So if you find yourself feeling consistently grumpy at work—or worse, letting the people around you see how irritable you are—you’re likely due for a break.
2. You’re exhausted
Of course, long shifts can be tiring for anybody, and you may consider feeling fatigued at the end of a busy night to be a normal part of your job. But if it’s been ages since you slept a full seven hours and just the thought of returning to work makes you tired, it’s probably time to take a few days off.
3. You have trouble paying attention to details
If you no longer notice or care about the details of your work, that’s another sign of burnout. For example, a guest might ask for a king-size bed, but you shrug it off and assign a room without checking if the bed is queen-size or king-size. Disregarding details like that can lead to significant errors, unhappy guests, and disciplinary action from your manager, so take this warning sign seriously.
4. It’s been forever since you last saw your friends or family
Hospitality jobs are time-consuming and it can be tough to find time for friends and family, especially if you work nights or double shifts. Sometimes, taking time off work is the only way to keep in touch with someone you normally don’t get to see, like a friend who works the opposite shift or a relative who lives in another state. If it’s been too long since you last talked to the people who matter to you, a vacation is in order.
5. You can’t remember what it’s like to be a guest
Part of providing stellar service to guests is empathizing with them and understanding how it feels to be dining or lodging away from home. In order to do that, you should have a fairly recent memory of a time when you were a guest—like a visit to a coffee shop or an overnight stay in another city. If you’ve been working round the clock and haven’t traveled or dined out lately, it’s time to take a break and experience the industry from the guest’s perspective.
6. You’re uninspired
When you accepted your current job, why was it a better choice than the other options? What did you love about the job on your first day? If you can’t enthusiastically answer those questions and you don’t feel any of your original motivation, that’s a sign that you could use some time away from work. After taking a step back from your workplace stressors, you may find that you love your job again after all. And if not, a break from your routine can be the catalyst for reevaluating your work situation and finding a new position that inspires you.