How wearing more than one hat at your job can help you get ahead
Don’t put all your eggs in one basket. It’s an old saying you’ve probably heard dozens of times before, but have you ever considered it in the context of your hospitality career? You really should, because having multiple avenues (or baskets) through which you can advance (or carry your eggs), can be an efficient and rewarding way to climb the professional ladder.
Whether you’re working at a hotel, resort, casino or restaurant, you may eventually find yourself with the opportunity to fill more than one role. For example, a front desk clerk with a good head for numbers might be offered the chance to take on some accounting duties. Or a waiter who is skilled in the kitchen might be asked to fill in as prep chef from time to time. In both cases, these professionals will have to manage extra work and maybe even additional shifts. This can be challenging. But they should strongly consider doing so regardless, and here’s why.
More hats = More money
While it’s not always the case, taking on more than role at your hospitality job could put more money in your pocket as well. Extra shifts certainly result in larger paychecks. But even successfully completing new duties during your standard workday can make you more valuable to your employer and put you at an advantage the next time you want to negotiate a raise.
More hats = More personal fulfillment
Let’s say you’re a whiz at customer service and instinctively know how to put a smile on the face of any guest. That’s an invaluable skill in any hospitality field for sure. But maybe you’re also really good at fixing things, chopping vegetables, or organizing inventory. Many of us are happiest when we’re utilizing all of our skills to their fullest, and taking on more than one role at your hospitality job can enable you to do this.
More hats = More job opportunities
The hospitality industry fared extremely well during the recession and the recovery period that followed it. At present, hospitality employers are still adding tens of thousands of new jobs to the economy every month. While that means that there should be a hospitality position out there for anyone who really wants one, the ability to wear more hats or fill more roles will naturally increase your value to potential employers and job opportunities should you decide you want to move on.
More hats = More opportunity for promotion
There’s a reason many restaurant owners and hotel general managers got their starts as dishwashers and desk clerks: it enabled them to learn the business from the ground up. If you have any desire to become general manager or even own your own hospitality establishment, taking on multiple roles at your current job will help you get there faster.