A quick guide to the world's 5 largest hotel companies
If you work in the hospitality industry, will likely encounter these five behemoths at some point in your career. They are the five largest global hotel companies (by revenue) and the properties flying their flags are ubiquitous in the hotel industry.
Consider the at-a-glance fact sheet below a primer. If you’re currently on the job market (or planning to go on the job market later this year), it’s just pragmatic to get acquainted with the brands that dictate the DNA of some of the hotels you may be considering. Job candidates interviewing with any of these groups or with any of their flagged properties will also want to arrive prepared with basic knowledge of the company and its history.
But keep in mind that these facts are just a launch pad for information, so be sure to explore each of their websites for additional information and more detail.
1. Marriott International, Inc. (NASDAQ: MAR)
- Total 2016 Revenue: $17 Billion
- Headquarters: Bethesda, Maryland
- Executive Chair & Chairman of the Board: J.W. Marriott, Jr.
- President & CEO: Arne M. Sorenson
- Year Founded: 1927 (with the 1st hotel opening in 1957 in Arlington, Virginia)
- Total Number of Employees: More than 675,000 associates worldwide
- Brands: Followings its 2016 acquisition of Starwood Hotels & Resorts, Marriott offers “the largest range of brands and properties in hospitality,” including:
- Luxury: Personalized and superb amenities and services — The Ritz-Carlton,® St. Regis,® JW Marriott,® The Luxury Collection,® Bulgari® Hotels & Resorts, EDITION® and W® Hotels
- Premium: Sophisticated and thoughtful amenities and services — Marriott Hotels,® Sheraton,® Westin,® Renaissance® Hotels, Le Méridien,® Autograph Collection® Hotels, Delta Hotels by Marriott,SM Gaylord Hotels,® Marriott Vacation Club,® Tribute Portfolio™ and Design Hotels™
- Select: Smart and easy amenities and services — Courtyard,® Fairfield Inn & Suites,® SpringHill Suites,® Four Points® by Sheraton, Aloft,® AC Hotels by Marriott,® Protea Hotels by Marriott® and Moxy® Hotels
- Longer Stays: Amenities and services that mirror the comforts of home — Element,® Residence Inn,® TownePlace Suites® and Marriott Executive Apartments®
- Loyalty Program: Following Marriott’s 2016 acquisition of Starwood Hotels, the two company’s loyalty programs, Marriott Rewards and Starwood Preferred Guest (SPG) respectively, will continue to run independently in their current forms through the end of 2018.
- Innovations: Marriott launched TestBED, its 10-week accelerator program for early-stage startups in 2016, announced its 2017 winners last September when the program was also launched in the Middle East and Africa.
- CSR: On a corporate level, initiatives are driven by the company’s 2025 Sustainability and Social Impact Goals as well as the UN Sustainable Development Goals, while on a local level, individual properties focus on five areas of giving: shelter and food; environment; readiness for careers; vitality of children; and empowering diversity.
2. Hilton Worldwide Holdings, Inc. (NYSE: HLT)
- Total 2016 Revenue: $11.3B
- Headquarters: McLean, Virginia
- Chairman of the Board: Jonathan D. Gray
- President & CEO: Christopher J. Nassetta
- Year Founded: Conrad Hilton purchased his first hotel in 1919 in Cisco, Texas.
- Total Number of Employees: The company employs more than 300,000 team members globally, including its corporate offices as well as its worldwide properties.
- Luxury & Lifestyle: Waldorf Astoria Hotels & Resorts; Conrad Hotels & Resorts; Canopy by Hilton
- Full Service: Hilton Hotels & Resorts; Curio, A Collection by Hilton; DoubleTree by Hilton; Tapestry Collection by Hilton
- Focused Service: Hilton Garden Inn; Hampton by Hilton; tru by Hilton
- All Suites: Home2 Suites by Hilton; Homewood Suites by Hilton; Embassy Suites by Hilton
- Two to three more brands are expected to launch in 2018.
- Loyalty Program: Hilton Honors launched three new ways to earn points in 2017, including shopping with points at Amazon.com; pooling points with family and friends; and booking a stay with nearly any amount of points and money. Starting in April, elite tier bonuses will increase for Silver, Gold and Diamond members.
- Innovations: In November, Hilton opened its 4,300-square-foot Innovation Gallery, an incubator and experiential showcase for new product development, located next to the company’s global headquarters at Hilton McLean Tysons Corner.
- CSR: The company’s mission to “Travel with Purpose” encompasses a broad spectrum of initiatives that range from volunteer projects and a sustainable seafood program in partnership with the World Wildlife Fund to hiring U.S. veterans and their spouses and a host of environmental stewardship projects.
3. AccorHotels (Euronext Paris: FR0000120404)
- Total 2016 Revenue: $6.2B
- Headquarters: Paris, France
- Chairman & CEO: Sébastien Bazin
- Year Founded: Friends Paul Dubrule and Gérard Pélisson opened their first Novotel in 1967
- Total Number of Employees: 250,000 worldwide
- Brands: Raffles Hotels & Resorts; Fairmont Hotels & Resorts; Banyan Tree Hotels & Resorts; Sofitel Legend; So Sofitel; Sofitel; OnFineStay; Rixos Hotels; M Gallery by Sofitel; Pullman Hotels; Swissôtel Hotels & Resorts; Adagio ApartHotel; Adagio ApartHotel Premium; Adagio ApartHotel Access; Angsana Hotels & Resorts; twenty five hours hotels; Grand Mercure; Huazhu Hotels Group; The Sebel; Novotel Hotels; Mercure Hotels; Mama Shelter; Ibis Hotels; Ibis Styles Hotels; Ibis Budget Hotels; Joe & Joe; hotelf1; Thalassa Sea & Spa.
- Loyalty Program: Members of Le Club AccorHotels can earn rewards at 13 of the companies brands, including: Sofitel; Pullman; MGallery; Grand Mercure and Mercure; The Sebel; Novotel; Mama Shelter; Adagio and Adagio Access; Ibis and Ibis Styles; and Thalassa Sea & Spa. Fairmont’s President’s Club is slated to merge with Le Club AccorHotels this coming July.
- Innovations: In April 2016, AccorHotels named Thibault Viort to the newly created position of chief disruption and growth officer in order to source new opportunities among emerging entrepreneurs, both in and outside of the company as well as to reinforce the company’s presence among startups focused on the hospitality sector.
- CSR: AccorHotels has committed to engaging all of its hotels in a “citizen or solidarity project” by 2020 when it also plans to have its program against child sexual exploitation implemented across its entire portfolio of hotels.
4. Wyndham Worldwide Corporation (NYSE: WYN)
- Total 2016 Revenue: $5.5B
- Headquarters: Parsippany, New Jersey
- Chairman & CEO (Wyndham Worldwide): Stephen P. Holmes
- President & CEO (Wyndham Hotel Group): Geoff Ballotti
- Year Founded: Wyndham Worldwide spun off from Cendant Corp. in 2006 and began training on the NYSE under the symbol WYN
- Total Number of Employees: More than 38,000 associates worldwide
- Brands: 19 hotel brands include: AmericInn; Wyndham Grand, Wyndham Garden and Wyndham; Dolce Hotels & Resorts; Tryp by Wyndham; Esplendor Boutique Hotels; Dazzler Hotels; Trademark Hotel Collection; Wingate by Wyndham; Ramada Worldwide; Baymont Inn & Suites; Microtel by Wyndham; Days Inn; Super 8; Howard Johnson; Travelodge; Knights Inn; and Hawthorn Suites by Wyndham.
- Loyalty Program: Wyndham Rewards is recognized at all of the company’s hotel brands as well as select Caesar’s Entertainment properties –Harrah’s Las Vegas, Flamingo Las Vegas and Rio All Suite Las Vegas Hotel & Casino—also recognize Wyndham Rewards.
- Innovations: RCI, a division of Wyndham Worldwide, acquired London-based home exchange platform Love Home Swap in 2017.
- CSR: Under the umbrella of Wyndham Worldwide’s philanthropy efforts are charitable giving, volunteerism and working with local organizations at the property level to focus on conservationism, education and health. In 2016, the company added to its global philanthropic partnerships, collaborating with global non-profit Save the Children.
5. Hyatt Hotel Corporation (NYSE: H)
- Total 2016 Revenue: $4.43B
- Headquarters: Chicago
- ExecutiveChairman of the Board: Thomas J. Pritzker
- President & CEO: Mark S. Hoplamazian
- Year Founded: Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport.
- Total Number of Employees: More than 110,000 individuals work at Hyatt’s corporate and regional offices and its managed, franchised and owned properties around the world.
- Brands: The company has a portfolio of 13 premier brands spread across 57 countries on six continents, including: Park Hyatt®, Miraval®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Andaz®, Hyatt Centric®, The Unbound Collection by Hyatt™, Hyatt Place®, Hyatt House®, Hyatt Ziva™, Hyatt Zilara™ and Hyatt Residence Club®.
- Loyalty Program: The Hyatt Gold Passport Program was transformed into World of Hyatt in March 2017
- Innovations: Hyatt made an undisclosed minority investment in home-sharing platform Oasis Collections in August 2017.
- CSR: Hyatt operates several altruistic programs from its Youth Career Initiative, which provides skills training to young adults from disadvantaged backgrounds and the 100,000 Opportunities Initiative, focused on hiring youth under the age of 25 to its partnership with Hands on Education, offering vocational training and job placement to individuals with intellectual and physical disabilities to the Hyatt Community Grants program.