Hotel / Resort Jobs | Assistant General Manager

Assistant General Manager

Kana Hotel Group

Lithia Springs, GA

Description

Job Purpose: To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and department managers. To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations.

Job Responsibilities:

Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Receives and responds to guest complaints in a timely manner.
Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
Generate an atmosphere that provides security and safety for all internal and external guests.
Establish and maintain cost control systems for all rooms-related inventories. Participate in the development of short term and long term financial and operational plans for the hotel.
Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel. Readily meets all financial obligations and safety regulations.
Monitor and maintain the property specific cleanliness guidelines.
Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs.
Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
Oversee implementation and development of all training programs.
Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.
Other duties as assigned.

Job Skills:

Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems.
Excellent communication, presentation and listening skills.
Ability to read and interpret business records and statistical reports.
Ability to use mathematical skills to interpret financial information and prepare budgets.
Ability to analyze and interpret policies established by administrators.
Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion.

Job Qualifications:

Education

Bachelors Degree in Hotel Management, Business or related field

Experience

2 years supervisory experience in operations with 2 years line level operations experience, and 2 years of direct sales or retail trade experience; OR, an equivalent combination of educ. & exp.

Licenses/Certifications

N/A

(ref. 12981)

Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

About Us

Explore an exciting career in hospitality with Kana Hotel Group, Inc.

Kana Hotel Group was founded in 2003 with a clear and concise mission: Strategically develop and manage quality branded hotel assets; establish itself as a premier franchisee and operating partner amongst the top industry brands; and deliver maximum returns to its investment partners and property owners. Since inception, Kana has consistently delivered on this commitment, and along the way built lasting relationships with our partners, our lenders, and our associates and guests. All of this is evident in our operating results and the numerous awards that our properties have won year after year. We have assembled an experienced and entrepreneurial hospitality management team capable of achieving focused objectives time and again no matter what the economic climate.

The Kana Mission

We have become one of the most admired and service quality driven hotel companies in the industry; our numerous awards speak for themselves. We have accomplished our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests

Each guest will know they are our most important asset. This will provide opportunities for our employees and maximize long term financial commitments to our ownership.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company.

Become Part of Our Team

As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. If you are interested in becoming a member of the Kana Team, please apply online today.

Job Info

Lithia Springs, GA

Kana Hotels Group, Inc.

Posted on: 04/06/2018

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes