Job overview
Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
Elite Hospitality Group's mission is to enrich the lives of our guests, our employees and owners. We do this through superior quality hotels, legendary guest service, sales growth, cost controls and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and retaining a staff capable of delivering an exceptional hospitable experience to every guest, every time.
Duties and responsibilities
Financial returns:
People:
Guest experience:
Responsible business:
Accountability
Top level position in a limited-service hotel with a limited range of facilities. Functions will include Front Office, Housekeeping, Security and Engineering. Typically, responsible for hotel revenues of less than $4 million. Position reports to the General Manager.
Qualifications and requirements
Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration. One to two years' prior hotel management experience or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.
(ref. 11601)
Auburn Hills, MI
Holiday Inn Express Auburn Hills North
Posted on:
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes
Job overview
Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
Elite Hospitality Group's mission is to enrich the lives of our guests, our employees and owners. We do this through superior quality hotels, legendary guest service, sales growth, cost controls and treating our employees like family. We believe that our employees are our most important resource and our success depends upon creating and retaining a staff capable of delivering an exceptional hospitable experience to every guest, every time.
Duties and responsibilities
Financial returns:
People:
Guest experience:
Responsible business:
Accountability
Top level position in a limited-service hotel with a limited range of facilities. Functions will include Front Office, Housekeeping, Security and Engineering. Typically, responsible for hotel revenues of less than $4 million. Position reports to the General Manager.
Qualifications and requirements
Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration. One to two years' prior hotel management experience or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred.
(ref. 11601)