Hotel / Resort Jobs | ASSISTANT MANAGER, BANQUETS

ASSISTANT MANAGER, BANQUETS

Hershey Lodge

Hershey, PA

Description

The Assistant Banquet Manager position is available with the Hershey Lodge. This position is primarily responsible for overseeing the arrangements and banquets staff, and to enforce banquet service standards across the operation.

About The Hershey Lodge

Warm, welcoming and distinctly Hershey, Hershey Lodge is a full-service resort which offers 665 guest rooms and 100,000 square feet of function space including three ballrooms and 35 meeting rooms. The Hershey Lodge offers 6 dining options including Hershey Grill, The Forebay, The Bear’s Den, Fire & Grain, Cocoa Beanery & Cocoa Cabana, located inside Hershey’s Water Works, an exclusive indoor pool complex which includes 30,000 square feet of interactive water features.

Job Functions:

Supervise both the Arrangements and Banquets employees; schedule, train, process payroll, evaluate and enforce service standards.
Rotate and assist in coverage with Convention Center Beverage Department
Act as a liaison with the Convention Services, General Kitchen, Culinary and Beverage departments.
Create and design decorative and creative buffet and hors d’oeuvres presentations in line with our standards.
Maintain positive employee and guest relations by anticipating needs and responding promptly to all requests.
Perform and Assist in the training of all Arrangements and Banquets employees in safety and sanitation according to S.O.P’s and Department of Health guidelines.
Convey information and work within strict deadlines.
Multi-task and react quickly and effectively to all service challenges.

Participate in the properties Manager on Duty rotation.

Requirements

Basic Qualifications:

Minimum of two (2) years Food & Beverage experience, preferably within the Banquets function of a hotel, convention center or similar hospitality environment.
Must possess a Valid Driver’s License

Additional Qualifications:

Minimum one year supervisory or management experience preferred.
Upon employment, must be able to successfully complete Serve Safe and RAMP Certification within 60 days.
Degree in food service or related field preferred.
Experience working/supervising in a union environment preferred.
Must possess excellent written and oral communications skills
Proficient in Microsoft Office and Delphi+ applications.
Possess a strong knowledge of 4 and 5 star/diamond service standards as well as various styles of service.
Excellent leadership, motivational and organizational skills.
Must embody HE&R core values (Devoted to the Legacy, Selfless Spirit of Service, Team Focused, Respectful of Others)

Working Conditions:

Physical requirements include considerable walking and standing, hearing, speaking, reaching and moving up to 50lbs, sometimes in very cold and hot climates for extended periods of time.
Schedule will vary based on operational need, but does range from early mornings to mid shifts and late evenings. This will also include weekends and holidays.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

About Us

Hershey, PA is known for delivering premier service and memorable experiences to the many guests we welcome annually. With a variety of positions available in several fields, there is surely an opportunity for you to begin a new career or continue an already impressive one all while helping keep Hershey The Sweetest Place On Earth!

Hersheypark is a fun environment where you have the opportunity to work with friends, meet new people, and enjoy!

A job in Hershey, PA comes with its benefits, specifically the best perks ever! Hershey Entertainment & Resorts employees enjoy the following perks and benefits:

Free admission to Hersheypark
Free parking at Hersheypark and Giant Center
Discounts at our shops and restaurants
And more!

Job Info

Hershey, PA

Hershey Lodge

Posted on: 04/08/2018

Position Available: immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: Yes