Assistant Restaurant Manager
Renaissance/The Dime Allentown
Location: US - PA - Allentown
Greenwood Hospitality Group has an exciting opportunity, as our company is immediately searching for an Assistant Restaurant Manager for The Dime Restaurant! Our restaurant is located in the Renaissance Hotel by Marriott, an upscale hotel targeting business travelers in Allentown, PA and adjacent to the PPL Center featuring Lehigh Valley Phantoms hockey and other events.
The ideal candidate will be a visionary leader who will possess great attention to quality and detail and an undeniable focus on cultivating and delivering an exceptional and unique guest experience.
The position is responsible for the supervision of the employees in the shift operations and aid in the administration of the restaurant to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Position is responsible for operations in the restaurant. Recommend procedural changes. Aids in the administration of the restaurant. Monitors shift revenues.
Flexible hours/days required. Forty to fifty hours over a five day period.
Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
Supervise the restaurant employees; interview, recommend hiring, schedule, train, develop, empower, coach, and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate.
Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
Update the cash register system and compile and prepare various reports to aid in the administration of the restaurant.
Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
Requires a working knowledge of hotel and corporate food and restaurant services, policies and operations. Working knowledge is generally learned on-the-job. May require knowledge of computer equipment or other technical devices or broad knowledge in several operational areas.
Ability to compile facts and figures in accordance with established procedures.
Requires supervisory communication skills.
More than two years of post-high school education.
One to two years of employment in a related position with this company or other organization(s).