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Property Name:
Hancock Hotel Findlay OH
Job Title: 
Banquet Captain
Company Name: 
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
Bonus Pay: 
Banquet Captain
Corporate Overview

Founded in 1985, First Hospitality Group, Inc. is a nationally recognized hotel management company providing management, acquisition, development and receivership services to a variety of hotels. Our portfolio includes more than 55 properties and 16 major hotel brands including Hilton, Marriott, IHG, Hyatt and Carlson. Headquartered in the Chicago area, we concentrate our business prospects in key markets in the Midwest — spanning our business in major cities across 10 states.

Our Company is dedicated to putting people first. FHG's strong and engaging culture creates a high-level experience for associates and guests alike. We look for service super stars to join our team and support our commitment to excellence.

Our Goals:
We provide a broad based, experienced supervisory staff focused on achieving all of our goals: exceptional financial returns, well-trained and motivated associates, and superior levels of guest satisfaction.

Our outstanding track record has been achieved through an uncompromising and consistent dedication to these goals. With over half of our managed properties owned by our company and its principals, we approach our day-to-day activities with this entrepreneurial ownership perspective. The results speak for themselves.

Job Description
Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated Banquet Captain to join our team. The Banquet Captain will work closely with the hotel’s food & Beverage department, both front-of-house and back-of-house. This position supervises & services banquet functions for the hotel and restaurant. As a hands-on working position, they assist in all management operations, including scheduling, billing, training and control while operating in accordance with established guidelines, procedures and standards.

Responsibilities include but are not limited to:

* Coordinate food service between kitchen and banquet service staff & guests

* Inform Catering office of events and their progress throughout function

* Inspect all set up and ensure that it follows Banquet Event Order and hotel standards

* Enforce all rules and regulations

* Review and implement table and seating diagrams

* Monitor all beverage consumption and address issues of intoxication when needed

* Check on customers’ I.D.

* Assist with all reasonable bar back duties and control transfers with stock inventory

* Set example and adhere to basic hygiene procedures and grooming standards

* Demonstrate culture standards

* Follow all health and safety regulations

* Control and limit waste

* Maintain banquet cleanliness in front and back of house

* Manage all opening and closing side work, inspection duties, and captain’s report

* Assist in pre-service and periodic training

* Complete accurate bill according to BEO and obtain signature from guest

* Manage inventory and operating materials

* Any other requests given by supervisor
Job Requirements
* Exceptional culture skills with High level of professionalism and strong interpersonal skills

* High school education diploma or above

* Must be able to speak, read, write and understand the primary language(s) used in the workplace; bilingual Spanish preferred

* Previous banquet experience in a quality establishment for a minimum of 2 years

* Ability to work under pressure and high demands of company and guests creating a high level of guest satisfaction and experience

* Physical demands: This position requires bending and standing, walking and lifting (40 lbs).

First Hospitality Group seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. FHG fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness.



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