Bell Captain (On-Call)

The Fairmont Southampton

Location: Bermuda - Southampton

Oct 11, 2017
Employer
Job Details

 

 

Bell Captain (On Call)
As a Bell Captain with Fairmont Hotels & Resorts how you greet and care for each Guest as they arrive, will show you are a true professional. Through your leadership, you will encourage the Bell team to create memorable arrival experiences for each and every Guest.

Hotel Overview:  Reigning from Bermuda's highest point, over a majestic 100 acre estate, The Fairmont Southampton is located on the southern shore of Bermuda. The Fairmont Southampton has been the island's premier luxury resort since its opening in 1972 and is regarded as a leader in the hospitality industry on the island.

Summary of Responsibilities:
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service

  • Lead and supervise the bell and door team

  • Ensure the team are operating in the timely and efficient transfer of luggage to the guest’s room

  • Assist guests regarding hotel facilities in an informative and helpful way

  • Follow department policies, procedures and service standards

  • Follow all safety policies 

  • Other duties as assigned

Qualifications:

  • Previous Belldesk experience preferred

  • University/College degree in a related discipline an asset

  • Excellent communication skills and a professional presentation

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively with fellow colleagues as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 100 lbs

  • Frequent kneeling, pushing, pulling, lifting

  • Frequent ascending or descending ladders, stairs and ramps

Visa Requirements: Only applicants who are Bermudian, a Spouse of Bermudian or hold a Permanent Resident's Certificate are eligible for this position.
Resumes submitted that cannot fulfill these requirements will not be considered.


APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

 
Additional Details
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Applicants who do not already have legal permission to work in Bermuda will not be considered.
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Hotel/Resort
Bellperson, Concierge Desk