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Property Name
Atlanta Hotel at CNN Center
Job Title
Doorperson
Location
Georgia-Atlanta
City
Atlanta
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Bellperson

Job Description

Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Luckie Marietta District , this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Georgia Dome.

Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

The Doorperson Represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.

Responsibilities
  • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
  • Engages the guest to provide superior guest service.
  • Ensures the valets are staged to maximize the guest experience.
  • Manages the traffic at the front of the hotel.
  • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
  • Conduct key audit with the Valet Attendant at the end of each shift.
  • Maintains the cleanliness of the front of the hotel.
  • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
  • Loads the baggage in the cars or taxis for departing guests
  • Maintains a clean and orderly appearance of the work area at all times.
Qualifications
  • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
  • Excellent grooming and body language to represent the brand
  • Ability to multi-task
  • Ability to work outdoors in all weather conditions
  • Ability to lift 50 lbs frequently and work on feet entire shift
  • Must be able to drive manual and automatic transmission
  • Must have a valid driver’s license
  • Must have an excellent driving record (less than 2 moving violations in the last two years)
 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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