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Santa Ana Embassy Suites
Property Name:
Santa Ana Embassy Suites
Job Title: 
Executive Housekeeper
California-Orange County/Anaheim
Company Name: 
Embassy Suites Santa Ana
Santa Ana
Work Permit?: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position?: 
Bonus Pay: 
If you have true entrepreneurial spirit, and have the attitude suited for the Hotel-Hospitality business, Windsor Capital Group can offer you exciting opportunities for your career into the future. WCG, is a dynamic and disciplined hotel company with a passion for excellence. We offer personal development programs for training and opportunities to grow and succeed.
Windsor Capital Group, Inc., is a privately held ownership and management company with a current portfolio of 10 hotels in 4 states across the United States including superior hotel brands such as:
  • Embassy Suites
  • Renaissance
  • Marriott

WCG is comprised of industry hospitality leaders who are committed to excellence, lead by example, and aspire to inspire others who want to succeed and grow in this exciting business. If you are someone who wants an exciting career, and can learn, teach and grow in the hospitality industry, we want you to be a part of our dynamic team!

Embassy Suites by Hilton is looking for a Housekeeping Manager to oversee all facets of the housekeeping department to ensure high levels of guest service and satisfaction. Includes rooms, laundry, public areas, department storage areas and work areas.

Essential Responsibilities:

  1. Supervises housekeeping and laundry staff: hiring, performance evaluations, training and development.
  2. Assist General Manager in the development of the department’s annual budget. Monitors performance against plan.
  3. Establishes and maintains cost control systems for staffing linen inventories and cleaning supplies.
  4. Enforces policies and procedures.
  5. Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  6. Schedules staff according to labor standards and forecast occupancy.
  7. Maintains room quality based on hotel objectives.
  8. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas.
  9. Compiles and reports accurate status of guest rooms to front office.
  10. Enforces standard procedures for the acceptance, security, and return on guest lost and found items.
  11. Maintains standard procedures for security of on-loan equipment.
  12. Maintains productivity and labor cost goals.
  13. Conducts inventories of linen, supplies and equipment as required.
  14. Orders and receives supplies so as to maintain adequate inventory levels.
  15. All other duties as assigned by a manager or supervisor.

Skills and Abilities:

  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret policies established by administrators.
  • Understand the government regulations covering business operations.
  • Make business decisions based on production reports and similar facts.
  • Make business decisions based on your own experience and personal opinion.
  • See differences in widths and lengths of lines such as those on graphs.
  • Deal with the general public, customers, employees, union and government officials with tact and courtesy.
  • Bi-lingual; must speak fluent English and Spanish

Position may be required to work nights, weekends, and/or holidays.

This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping and kneeling.

Required education: High school or equivalent

Required experience: 3 -5 years

We offer competitive benefits package which may include healthcare, dental, vision. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people.

weight of those materials is negligible.

Over 4 years up to and including 10 years.

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