Front Desk Agent

DoubleTree Suites Phoenix Airport

Location: US - AZ - Phoenix

Feb 1, 2018
Employer
Job Details

The DoubleTree Suites by Hilton Phoenix is looking for an energetic, customer service oriented individual to take on the roll of Front Desk Agent. Front Desk Agents are responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the front Desk Agent's responsibilities are: checking in and checking out procedures, providing assistance to guests by answering questions and questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Front Desk Agents are a liaison between the guests and the hotel.

Skills

Required

Multi-Tasking Expert Problem Solving Advanced Customer Service Advanced

Preferred

ONQ Some Knowledge Behaviors

Required

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

:

Motivations

:

EducationExperience

Required

1 year: Customer Service

Licenses & Certifications 
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Administration