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Property Name
Greensboro Homewood
Job Title
Front Desk Manager
North Carolina-Winston Salem
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Front Desk Manager

Apply Now Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Job Description

To provide high level customer service through professional management of the Front Desk team.

1. Ensure exceptional guest service is being provided by the Front Desk team.
2. Interview, train, counsel, schedule and supervise, Front Desk associates
3. Manage the seamless movement of guests in and out of the hotel.
4. Ensure that all Front Desk associates complete their essential duties before their departure.
5. Accountable for managing the front desk payroll and expense budgets.
6. Review all arrivals noting any special requests or challenges.
7. Ensure proper credit policies are followed.
8. Assist guests with services and requests.
9. Run and attend departmental training classes and seminars.
10. Perform any other job related duties as assigned.

Job Requirements

1. 2 years of hospitality front desk supervisor experience
2. Availability during peak operating hours including nights, weekends, holidays and special events.
3. High school diploma or equivalent preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

Apply Now