General Manager

Residence Inn by Marriott Pleasanton

Location: US - CA - Pleasanton

Jan 22, 2018
Employer
Job Details

The Residence Inn Pleasanton is looking for an experienced Hotel General Manager to join and lead a great team! The GM is responsible for the overall management and operation of the hotel including profitability, guest service, quality and overall cleanliness & maintenance of the property. Come be part of of our 135 all-suite hotel located 45 miles east of San Francisco, nestled in Northern California's Tri-Valley region.

JOB DUTIES:

  • Lead the Executive and Management team effectively
  • Coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions
  • Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property
  • Monthly forecasting of operating staff and cost expenditures
  • Business planning in line with forecasted sales and costs including guidance to department heads
  • Monthly P&L review to keep cost and expenses in line
  • Provide solid employee relations for the entire hotel
  • Involvement in sales & revenue management to help with strategy, identifying need periods and supporting team to accomplish top line goals
  • Inspect guest rooms, public areas, back of house, banquet function set-ups
  • Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments
  • Through leadership and mentoring, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees
  • Establish and implement guest service standards for all departments. Periodically reviewing, identifying problems and taking corrective actions
  • Assure the hotel has an ongoing preventive maintenance program and the property is kept in good working condition

JOB REQUIREMENTS:

  • 5+ years experience as a GM at a Residence Inn or similar limited-service hotel. (REQUIRED)
  • Experience working within a Branded Hotel Environment - Marriott, Starwood, or Hilton (REQUIRED)
  • Bachelor’s Degree preferred
  • Clear and concise written and verbal communication skills
  • Ability to sell concepts and ideas to management, peers, and employees
  • Demonstrate team building experience and ability to lead by example
  • Ability to instill a guest service attitude in all employees.
  • Experience in training and developing employees
Skills Behaviors

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Motivations

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EducationExperience

Required

5 years: General Manager at a Residence Inn or similar limited-service hotel

Licenses & Certifications 
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Hotel Manager - General Manager, Hotel Manager - Regional/Multi-Unit, Corporate Office / Executive