Group Sales Manager
Description
The Washington Duke Inn & Executive Conference Center, a 4-diamond luxury property, is currently seeking an experienced Group Sales Manager. Successful candidates are enthusiastic sales people who are goal driven, competitive types and love to succeed. You must possess strong selling skills and a proven ability to close business. Strong interpersonal skills and the ability to work well with current and potential clients via phone, email and in-person. Must have a minimum of 2 years hotel sales experience. Delphi experience preferred.
Excellent salary, bonus & benefit package offered. An outstanding opportunity to be a part of our dynamic sales team. Please include resume, and cover letter with salary requirements when applying.
Responsibilities: Responsible for sales solicitation on behalf of the hotel and conference center through direct solicitation calls on assigned accounts, solicitation on potential new accounts, participation in industry and civic organizations representing opportunities for new business.
Duties:
- Reports to work dressed in proper attire and on time as outlined in the employee handbook.
- Constantly strive to maintain hotel standards.
- To respond promptly to all inquiries and correspondence from customers, prospects and lead referrals.
- To respond promptly to requests by the Director of Sales and Marketing for reports and other assignments. To do own filing and trace follow-ups.
- To properly maintain files and accounts. To attend all meetings assigned to the individual.
- To set up working relationships with other areas of the hotels operations such as Front Office, Reservations, Accounting, Catering and Conference Services.
- To be aware of the competition from other hotels within the local area.
- To follow-up with the client once the meeting is in progress, to ensure repeat business.
- Territorial responsibilities representing deployment plan. Responsible for solicitation, negotiation, implementation and follow-up for the same.
- Understand the services provided by each department and the responsibilities of key individuals.
- Follow policies, procedures and standards as detailed in training manual and employee handbook. Observe and practice safe working habits.
- Follow through with daily task list as assigned by Director.
- Supports and participates in hotel recycling program.
- Performs other duties as assigned by the Director of Sales and Marketing.
- Serve as the Manager on Duty when Scheduled
This Job Description is an overview of daily responsibilities you are required to perform. Management has the right to add or delete responsibilities as they occur.
Requirements
To do this kind of work, you must be able to: Demonstrate excellent communication and organizational skills.
Physical Demands: Lift 20 pounds maximum with frequent bending, lifting and/or carrying of objects weighing up to 5 pounds. Required walking or standing to a significant degree.
Math Skills: Requires mathematical development sufficient to be able to: Apply fractions, percentages, ration and proportion.
Language Skills: Must have developed English language skills to the point to be able to:
Communicate effectively (both written and orally) with other employees, guests or vendors as needed.
Relationships to Data, People and Things:
Data: Coordination: Determination of time, place and sequence of operations or actions to be taken on the basis of analysis of data, as well as executing determination and/or reporting on events.
People: Determining or interpreting work procedures while maintaining harmonious relations and promoting efficiency. A variety of responsibilities are involved in this function.
Things: Handling: Using body members, hand tools, and/or special devices to work, move or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tool, object or material.
Specific Vocational Preparation: An occupationally significant combination of: vocational education, apprentice training, on the job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs.
To do this job you must have the following licenses or certifications before being hired: High School Diploma or equivalent required. Related degree or certificate preferred.
To do this job you must have the following amount of total education and/or experience:
Prefer two years minimum hotel sales experience or familiarity with hotel operations. Must have excellent communication skills, and the ability to work effectively with people. Must have proven ability to effectively manage details and take initiative in meeting program goals. Prefer some higher education.
NOTE: This hotel operates seven days a week, twenty-four hours a day and that holidays such as Christmas, New Years, Easter, Mother’s Day, Thanksgiving, Fourth of July or any other holidays are normal working days. Business levels will determine the amount of hours you work. Understand that you may be asked to work in other departments in a related position as required. Management retains the discretion to add and/or change the duties of this position at any time.
Job Info
Durham, NC
Washington Duke Hotel
Posted on:
Position Available: Immediately
Bonus Plan: Yes
Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.
Other: Medical, Dental, PTO, 401k
Management Position: Yes
Description
The Washington Duke Inn & Executive Conference Center, a 4-diamond luxury property, is currently seeking an experienced Group Sales Manager. Successful candidates are enthusiastic sales people who are goal driven, competitive types and love to succeed. You must possess strong selling skills and a proven ability to close business. Strong interpersonal skills and the ability to work well with current and potential clients via phone, email and in-person. Must have a minimum of 2 years hotel sales experience. Delphi experience preferred.
Excellent salary, bonus & benefit package offered. An outstanding opportunity to be a part of our dynamic sales team. Please include resume, and cover letter with salary requirements when applying.
Responsibilities: Responsible for sales solicitation on behalf of the hotel and conference center through direct solicitation calls on assigned accounts, solicitation on potential new accounts, participation in industry and civic organizations representing opportunities for new business.
Duties:
- Reports to work dressed in proper attire and on time as outlined in the employee handbook.
- Constantly strive to maintain hotel standards.
- To respond promptly to all inquiries and correspondence from customers, prospects and lead referrals.
- To respond promptly to requests by the Director of Sales and Marketing for reports and other assignments. To do own filing and trace follow-ups.
- To properly maintain files and accounts. To attend all meetings assigned to the individual.
- To set up working relationships with other areas of the hotels operations such as Front Office, Reservations, Accounting, Catering and Conference Services.
- To be aware of the competition from other hotels within the local area.
- To follow-up with the client once the meeting is in progress, to ensure repeat business.
- Territorial responsibilities representing deployment plan. Responsible for solicitation, negotiation, implementation and follow-up for the same.
- Understand the services provided by each department and the responsibilities of key individuals.
- Follow policies, procedures and standards as detailed in training manual and employee handbook. Observe and practice safe working habits.
- Follow through with daily task list as assigned by Director.
- Supports and participates in hotel recycling program.
- Performs other duties as assigned by the Director of Sales and Marketing.
- Serve as the Manager on Duty when Scheduled
This Job Description is an overview of daily responsibilities you are required to perform. Management has the right to add or delete responsibilities as they occur.
Requirements
To do this kind of work, you must be able to: Demonstrate excellent communication and organizational skills.
Physical Demands: Lift 20 pounds maximum with frequent bending, lifting and/or carrying of objects weighing up to 5 pounds. Required walking or standing to a significant degree.
Math Skills: Requires mathematical development sufficient to be able to: Apply fractions, percentages, ration and proportion.
Language Skills: Must have developed English language skills to the point to be able to:
Communicate effectively (both written and orally) with other employees, guests or vendors as needed.
Relationships to Data, People and Things:
Data: Coordination: Determination of time, place and sequence of operations or actions to be taken on the basis of analysis of data, as well as executing determination and/or reporting on events.
People: Determining or interpreting work procedures while maintaining harmonious relations and promoting efficiency. A variety of responsibilities are involved in this function.
Things: Handling: Using body members, hand tools, and/or special devices to work, move or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tool, object or material.
Specific Vocational Preparation: An occupationally significant combination of: vocational education, apprentice training, on the job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs.
To do this job you must have the following licenses or certifications before being hired: High School Diploma or equivalent required. Related degree or certificate preferred.
To do this job you must have the following amount of total education and/or experience:
Prefer two years minimum hotel sales experience or familiarity with hotel operations. Must have excellent communication skills, and the ability to work effectively with people. Must have proven ability to effectively manage details and take initiative in meeting program goals. Prefer some higher education.
NOTE: This hotel operates seven days a week, twenty-four hours a day and that holidays such as Christmas, New Years, Easter, Mother’s Day, Thanksgiving, Fourth of July or any other holidays are normal working days. Business levels will determine the amount of hours you work. Understand that you may be asked to work in other departments in a related position as required. Management retains the discretion to add and/or change the duties of this position at any time.
