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322248

Position Details

Company:
Loews Minneapolis Hotel
Property:
Loews Minneapolis Hotel
Location:
Minnesota-Minneapolis
Management Position:
No
Entry-level Position:
Yes
Industry:
Hotel/Resort
Position Categories:
Valet
Job Availability:
Immediately

Guest Services (Bell/Door/Valet)

Position Summary

1. Welcomes and greets all guests in a friendly, upbeat, and positive manner using the guest”s name when possible and recognizing all VIP guests.
2. Personalizes every interaction with guest by delighting and building great relationships, inviting guests back and cross-selling other outlets, promotions, events, and entertainment.
3. Arranges for prompt parking and retrieving of vehicles of arriving and departing guests in a safe and friendly manner.
4. Opens vehicle doors, assists guests in stepping out of their vehicles, and helps guests with luggage or parcels
5. Utilizes the Spotlight on Service skills to provide excellent customer service to all guests
6. Collaborates with other Valet Attendants to ensure all guests are welcomed and greeted in a prompt and personalized manner.

 

Required Skills and Experience

Observes assigned areas for any safety hazards or unauthorized tampering with parked vehicles, and reports immediately any incidents.

Contact Name:
Melissa Rathfelder
Title:
Human Resources Manager
Phone:
(612) 374-9298
Address:
601 1st Ave North
Minneapolis, MN, US
Fax:
null
Bonus:
No
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V