Inspects all hotel rooms, public areas, VIP rooms, and spa (property specific) daily to ensure that cleanliness meets hotel standards
Continually seeks to develop housekeeping policies and procedures to improve the current operation.
Assists in the daily management of labor expenses
Assists in the training and development of all housekeeping associates.
Assists in managing preparation of schedules, payroll and workloads for housekeeping staff ensuring maximum efficiency.
Monitors appliances, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards.
Monitors inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments.
Receives and confirms deliveries of supplies and services.
Monitors guest complaints and takes corrective action when necessary.
Prepares and reviews daily housekeeping reports.
Experience and Qualifications:
Minimum of two years in a Housekeeping or Front Office role.
Experienced in managing an organized labor work force
Strong communication, decision-making, organization and leadership skills.
Comprehensive knowledge of personal computers and various property specific applications, such as Opera, Word, Excel, Outlook, and Solomon.
Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic.
Proven team leader with a high level of energy and motivation
Results oriented with an emphasis on both individual and team accountability.
New York, NY
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes