The Summit, a Dolce Hotel
Location: US - OH - Cincinnati
As the world’s largest hotel company, and a leading player in the global
hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in
70 countries—all supported by more than 7,000 associates on six continents. And
we know our success is attributable to our associates, a bright, talented and
diverse group of individuals who embrace our signature Count On Me! service
culture and have a passion for excellence. To learn more visit us at http://www.wyndhamworldwide.com.
Located less than ten miles from downtown Cincinnati, The
Summit is set to usher in a new era of style and sophistication in the Queen
City. The anchor of $124 million mixed-use development on the campus of
MedPace, the 239-room hotel will delight guests with a contemporary,
Cincinnati-centric art collection; modern Fitness Center with yoga studio; and
well-stocked library. Chefs and mixologists will oversee an innovative program
highlighted by fresh, seasonal ingredients with a culinary nod to the region’s
Wyndham Hotel Group is searching for a Housekeeping
Supervisor to work at to work at our new property opening in April, The Summit
Hotel, in Cincinnati, OH. This position is responsible for overseeing the day-to-day operation of the
housekeeping department providing supervision of the housekeeping staff under
guidance of Executive Housekeeper or Housekeeping Manager.
Responsibilities will include but not
be limited to:
monitors and communicates room status with front desk.
safe work habits; follow MSDS and OSHA standards; wear protective safety
equipment and participate in safety committees as directed.
quality services are rendered in meeting guest needs and that guest relations
monitors and maintains level of cleanliness in rooms, storage areas,
laundry, restrooms and public areas as assigned.
inquiries pertaining to hotel policies and services and resolve guests'
complaints and concerns regarding housekeeping/laundry services.
standard procedures for the acceptance, security and return on guest lost
and found items.
in conducting inventories of uniforms, linen, supplies and equipment as
required and orders and receives supplies so as to maintain adequate
in ready rooms to computer as soon as they become available; turn in
discrepancies with front desk daily before the end of shift.
in maintenance requests daily.
and follow up on Room Attendant and Houseperson assignments daily.
on-going training to Room Attendants and Housepersons.
in cost control and payroll
- High school education, GED, or
- Minimum 1 year of experience
working in housekeeping is required in a high volume hotel, conference
center or resort with at least one of those in a supervisory role.
- Outstanding management,
organization, communication and leadership skills.
- Ability to successfully
coordinate staff in a high volume, time sensitive environment.
- Maintain sanitation procedures
and organization of work area adhering to all OSHA and local health
- Ability to work collaboratively and
communicate effectively with team members at all levels of the
- Highly organized and
- Must be able to abide by the
company appearance standards and compliance with the designated uniform.
- Must be able to work any shift, weekends,
holidays, and special events, as needed.
- Must have employment eligibility
in the U.S.
- Basic office skills, experience
with personal computer & Microsoft Office, general office equipment
and 10-key calculator.
required to sit, stand, walk, bend and use hands to handle objects, tools or
be able to lift up to 50 lbs. and work the majority of shift in a standing
is required to talk or hear.
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)