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463C35E71C44EA8A
Liftside Condominiums Manager
Property Name
Hotel Talisa
Job Title
Liftside Condominiums Manager
Location
Colorado-Mountain Communities
Company Name
City
Vail
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Administration

Vail's newest luxury hotel, Hotel Talisa, debuting after a multimillion-dollar renovation, offers 285 new accommodations with sophisticated décor and luxurious bathrooms and existing vacation residences. Savor global cuisine within the new restaurant, fireside lounge and upscale market, an inventive après scene with majestic fireside mountain views, blissful spa treatments, relaxing water therapy with a steam and sauna and top-ranked fitness offerings at the over 58,000 ft. Club & Spa, and a premiere ski-in/ski-out offering with an on-property ski lift and ski concierge and bespoke year-round alpine experiences. All just five minutes from Vail Village!

Job Description


Job OverviewThis position is responsible for overall management of all vacation rental units. S/he shall maintain positive owner relations and guest satisfaction while balancing the need to achieve optimum financial results. S/he will be responsible to provide leadership and guidance to the housekeeping and maintenance teams in the areas of training, scheduling and performance management for the overall successful day-to-day operations. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Destination Hotels.Essential Functions
  • Be the expert and knowledgeable of all rental units to serve as the primary point of contact and advocate for each owner to effectively manage and ensure all services are provided and owner satisfaction is achieved
  • Ensure financial accuracy of all home-owner statements
  • Complete evaluations and record findings on a weekly/monthly/annual basis on each rental unit and communicate results to owners on a regular basis to ensure the expectations meet and/or exceed the rental management agreement
  • Serve as the liaison to coordinate and resolve any necessary unit upgrades or maintenance issues with homeowners, contractors and staff
  • Lead and maintain the process of developing rental agreements that result in achieving owner investment objectives and profitability for all key stakeholders
  • Work in partnership and collaborate with housekeeping and maintenance to achieve operations efficiency and successful results for guest and owner satisfaction
  • Instills a calm, organized approach when interacting in stressful situations
  • Approach internal and external guest opportunities with a sense of care and urgency; provide prompt follow-up to ensure 100% guest satisfaction
  • Recruit, hire, train and successfully manage the talent of all new and existing team members

Job Requirements


  • Experience in leading others preferably in a housekeeping and engineering enviornment
  • Previous hospitality experience in a Four Diamond quality organization preferred
  • Experience in preparing and managing an association budget.
  • Must be able to understand, speak, read, and write in the basic English language
  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form
  • Demonstrate ability to compute basic arithmetic
  • Must be available to work, varied shifts and flexible schedules
  • High school diploma or general education degree (GED or two to three years related experience and/or training; or equivalent combination of education and experience)
  • Two or four year degree from accredited college or university or equivalent experience in resort-orientated property management or hospitality industry required
  • Certified Manager of Community Associations preferred
  • Minimum of two years supervisory experience in a high volume setting preferred