Night Auditor
Property Name:
Dolce Hayes Mansion
Job Title 
Night Auditor
California-Silicon Valley/San Jose
Company Name: 
Wyndham Hotel Group
San Jose
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence. To learn more visit us at

The Hayes Mansion resort hotel is one of the South Bay's most impressive and distinctive historical structures. The Dolce Hayes Mansion is an exquisite fusion of turn-of-the-century luxury and high-tech convenience. Listed on the National Register of Historic Places, the meticulously renovated Spanish Colonial Revival-style manor is as opulent as ever. This quiet haven, complete with sweeping mountain views, offers the perfect destination for business meetings, special events, weddings or relaxing vacation – just 15 minutes from San Jose International Airport and 45 minutes from San Francisco and Monterey. Nearby, wineries, nightlife and championship golf beckon. Stunning decor, and unparalleled guest service have made the Dolce Hayes Mansion an award-winning legend once again.

Job Description

Wyndham Hotel Group is searching for a Night Auditor to work at our beautiful Dolce Hayes Mansion property in San Jose, California. This position is responsible for performing the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
Responsibilities will include but not be limited to:
• Follows cash handling procedures as outlined by the accounting department.
• Ensure accurate and timely recording and reporting of all property receipts.
• Maintain guest service standards at the front desk at all times.
• Solves guest-related problems within scope of authority, including complaints and billing discrepancies.
• Follow cash handling procedures as outlined by the accounting department; collect payment at check-out and provides change for guests as needed.
• Perform all end-of- day front desk and night audit functions, including reviewing cashier audits for accuracy, balancing credit card postings to computer system, maintaining computer database integrity daily, and auditing of master bills.
• Complete express check-out in a timely manner and issues to security for delivery.
• Review cashier audits for accuracy; generate related reports and journal entries.
• Print all master bills and review for accurate postings; compare to daily event order to ensure that all functions have been properly recorded; inform Director of Finance of missed revenue or improper postings.
• Prepare, balance, post, and distribute all necessary reports on a daily basis.
Basic Qualifications

• Minimum formal education of high school diploma or GED with college degree.
• A minimum of 2 years prior Industry experience in hospitality or client-centric professional services.

Preferred Qualifications

• Full knowledge of accounting operations.
• Excellent communications skill (oral & written)
• Computer literate. Prefer strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook). Prefer experience with Delphi, Lanyon and Opera hotel automation systems.
• Exceptional attention to detail.
• Warm, personable and energetic demeanor with professional and pleasant phone manner.
• Exceptional oral and written communication skills in English.
• Ability to prioritize, identify problems, and seek solutions and follow up and follow through with a variety of tasks.
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the United States.
• Honest, trustworthy, discreet and careful with confidential information

Physical requirements:

• Walking and standing are required the rest of the working day.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Some portions of daily assignments involve ergonomic risk, such as repetitive tasks, hands exertion, vibration, cold temperatures, poor body mechanics, restrictive work stations or awkward postures.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

The Dolce Hotel Collection by Wyndham Hotel Group is proud to be an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled)