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7E51AECF36048C6D
Night Auditor/Overnight Front Desk
Property Name
Wild Dunes Resort
Job Title
Night Auditor/Overnight Front Desk
Location
South Carolina-South/Charleston
Company Name
City
Isle of Palms
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Front Desk - Night Audit

Nestled on the northern tip of Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort is located less than 30 minutes from the charm and grace of historic Charleston. The Resort occupies 1,600 acres of oceanfront paradise with a variety of accommodations ranging from the AAA Four-Diamond Rated Boardwalk Inn and The Village at Wild Dunes to private condos and luxury home vacation rentals. Offering a year-round menu of championship golf, nationally-ranked tennis, award-winning recreation, spa services and restaurant options, Wild Dunes Resort has been distinguished by many publications and associations as a top destination for families, golfers, tennis lovers, and meeting and event planners.

As a team member at Wild Dunes, we offer exciting staff discounts and benefits: reduced golf fees, complimentary Tennis Court and Recreation pool usages, retail outlet and national hotel discounts. We are a united and coordinated collection of talented and diverse individuals who are here for a single purpose - to serve our guests. Together, we provide service for our guests that will surprise and delight.

Job Description


Job OverviewProvide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.Essential Functions
  • Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
  • Verify and swipe credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Post charges to guest rooms and/or house accounts as needed
  • Retrieve messages, mail and facsimiles for guests as requested
  • Research and perform revenue audit function
  • Upon completion of audit, input information into general ledger system
  • File paid invoices in night audit packs
  • Research and respond to charge inquiries on a timely basis
  • Send copies of guest folios on a timely basis via fax or mail
  • File registration cards in suite number order
  • Notify guests of incoming faxes using the message function on the computer

Job Requirements


  • This is an overnight position (Shift is typically 11pm - 7:30am)
  • High school graduate or equivilent
  • One year Accounting experience
  • Fluency in job related English, both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)