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Room Attendant/Housekeeper | Irvine
Property Name
Doubletree by Hilton Irvine Spectrum
Job Title
Room Attendant/Housekeeper | Irvine
California-Orange County/Anaheim
Company Name
DoubleTree by Hilton Irvine Spectrum
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories

A Premier Hotel Management & Investment Company with Strategic Vision and Strong Core Values

Since 1987, Pacific Hospitality Group has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success.

PHG manages, develops, finances, and owns hotels and resorts located in California, Hawaii, Arizona and Louisiana. We currently own and manage 11 hotels and resorts, representing over 2,676 rooms and 203,650 square feet of premier indoor meeting and event space.

Job Description

Position Summary:
Cleans and supplies all assigned guest rooms or other guest areas according to 
department procedures and standards to exceed guest satisfaction. Reports damage, 
mechanical deficiencies, suspicious activities or theft.

Primary Responsibilities/Essential Functions:
1. Cleans all areas of the property's guest rooms according to standards and 
procedures. Assigned responsibilities typically include changing linens and 
making beds, cleaning bathrooms, sweeping and dusting guest rooms, emptying 
trash, maintaining cleanliness of balconies and terraces, cleaning and dusting 
room furnishings as assigned.
2. Restocks guestroom amenities and literature as needed.
3. Maintains linen closet in a clean, neat and orderly manner. Assists with 
restocking as assigned.
4. Responds to guest requests pertaining to room cleanliness, amenities and linen 
to exceed guest satisfaction.
5. Immediately reports any noted repairs or maintenance of guestroom, public 
areas, or back of the house areas.
6. Resolves guest complaints within scope of authority, otherwise refers the matter 
to management. Notifies supervisor and/or Security of all unusual events, 
circumstances, missing items, or alleged theft.

Other Responsibilities/Supportive Functions:
1. Retrieves, stocks, restocks and stores the housekeeping cart according to 
prescribed housekeeping, safety and security procedures and regulations. 
2. Returns any items found in guest rooms, hallways, or back of the house to the 
Housekeeping department and logs appropriate information such as the date, 
where it was found, description of the item, and the name of the person who 
found it.
3. Cleans all corridors and service areas as assigned.
4. Notifies management of unsafe conditions, needed maintenance of any rooms or 
equipment and any accidents.

Prior housekeeping experience in a hotel environment preferred.

DoubleTree by Hilton - Irvine Spectrum is an equal opportunity and E-Verify M/F/V/D employer.


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Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.