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284BC7A0D9D225EC
Room Service Server

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Property Name:
The Westin Huntsville
Job Title: 
Room Service Server
Location: 
Alabama-Northern/Huntsville
Company Name: 
City: 
Huntsville
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management  Position: 
No
Bonus Pay: 
No

Welcome to Crescent Hotels & Resorts, a premier hotel management and ownership group. Crescent seeks energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

Strong core values related to customer service and associate satisfaction account for the continued success of our company. We are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. We are pleased that you have chosen to learn more about our growing organization and are confident that Crescent will provide you with a very rewarding career.

JOB OVERVIEW
Responsible for setting up, delivering and retrieving all food and beverage orders to guests rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.

ESSENTIAL JOB FUNCTIONS

1. Set up and deliver all food and beverage orders in accordance with established guidelines.

2 Retrieve all food and beverage trays in order to maintain established sanitation guidelines.

3. Set up and deliver all VIP amenities.

4. Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedure.

5. Complete all shift side-work as outlined.

6. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.

7. Perform all cash handling responsibilities in accordance with company policies and procedures.

MINIMUM REQUIREMENTS

. At least one year in one-on-one personal customer service position.

. Ability to multi-task for extended periods of time, as when setting up multiple in-room dining trays for orders.

. Ability to stand and walk for extended time periods.
ADDITIONAL QUALIFICATIONS

. Ability to work without continual direction, and provide excellent customer service.

. The ability to move at a fast pace, as is required for the position.

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Hotel Management Companies: Crescent Hotels & Resorts A Premier Hotel Management Company