Sales Channel Manager

Great Wolf Lodge Southern California

Location: US - CA - Garden Grove

Feb 14, 2018
Great Wolf Lodge Southern California
Job Details

Job Summary: Process, analyze data and communicate key learnings and insights to Sales, Finance, & Revenue management teams. Support and enable Sales & Revenue Management to make effective, data driven price and inventory decisions.


  • Management responsibilities:

    • Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts

    • Understand theories, brand standards, and the revenue plan. Be able to communicate channel management strategy effectively to fellow Pack Members at the Customer Contact Center and the properties.

    • Analyze promotional offers and package sales trends for third party market segments including but not limited to FIT, Wholesale Market, and OTA, understanding and communicating the interaction between third party segments and direct segments. Assist with development of recommendations for third party Promotions under the guidance of Revenue Management.

    • Manage and Maintain inventory Control for all sites including but not limited to Third Party Websites, FIT Extranets and Synxis in conjunction with Revenue Management

    • Sell through partner organizations to end users in coordination with partner sales resources

    • Obtain and maintain Wholesale Market channels

    • Relationships built with military base

    • Ensure that all channel management related systems are maintained including Opera/Synxis/ GDS etc.

    • Ensure partner compliance with partner agreements / Maintain Distribution Chanel Rate Integrity

  • Website responsibilities:

    • Review content for brand adherence and correct technical flow.

    • Analyze website visits, conversion, page views, page flow, and other pertinent measures.

    • Ensure 3rd party sites have proper information on SoCal property & we are getting proper placement.

    • Maintain Distribution Channel Rate Integrity.


  • Charismatic leader who adjusts leadership style to motivate diverse groups to achieve extraordinary goals and overcomes challenges. Inspires and motivates team members to work together and achieve success beyond expectations

  • Successfully manages people to achieve performance goals. Excellent people management skills including resolving conflict, coaching and developing others, promoting teamwork, and performance

  • Takes an exhaustive approach to every task. Committed to comprehensive and in-depth

Analysis, planning and implementations of every work task

  • Must have excellent communication and team skills.

  • Ability to work in a team environment with professional demeanor

  • Four-year college degree or extensive experience in Hotel Channel Management.


  • Able to lift up to 30 pounds with bending and stretching

  • Able to sit and/or stand for periods of time.

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.