Hotel / Resort Jobs | Sales Manager

Sales Manager

Westlake Village Inn

Westlake Village, CA

Description

Are you a fast thinking individual that seeks challenges with enthusiasm? Do you have a strong sense of urgency and enjoy a competitive sales arena in the hospitality field? Do you enjoy building relationships and continued people interaction where your flexibility and ability to "think outside of the box" is recognized and appreciated? Are you persuasive by nature, but assertive and adept in securing new clients and insuring you are able to "close the deal"?

Job Summary:

The Group Sales Manager reports to the Director of Sales and is charged with meeting and or exceeding sales goals by providing complete account penetration for their geographically assigned territory by focusing on group business. The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in your market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.

Essential Duties/Responsibilities:

Minimum of 3 years’ luxury hotel group and transient sales experience
Demonstrated ability to achieve and exceed sales goals by effectively negotiating and closing business
Solicit new and existing accounts to meet/exceed revenue goals through telephone/email solicitation, outside sales calls, site inspections and written communication
Respond to inbound leads received within 4 hours of assignment
Prepare written correspondence to customers, internal booking reports and file maintenance
Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required
Work with other departments within hotel to provide 4 Diamond service to customers
Proactively pursue new business development opportunities on a regular basis according to market assignment
Develop/maintain knowledge of market trends, competition and customers
Professionally represent the hotel in community, industry organizations and tradeshows. Overnight travel maybe required
Participate as team player with all departments
Complete all required brand training in a timely manner and maintain compliance with all brand standards
Assist with reports and/or competition data collection
The selected candidate will deliver timely and effective communication with direct report and other applicable staff
Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
Monitor production of all top accounts and evaluate trends within your market.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.

Requirements

Proficient with Microsoft Suite, internet, email

The ideal candidate will have:

Excellent team player and innovator fostering a culture of performance, accountability, trust and credibility

Ability to identify, target new accounts, and sell concepts and ideas to clients

Ability to create and deliver high quality experience that meets or exceeds our guests' expectations

Effective time management and organization skills

Excellent communication skills both verbal and written

Job Info

Westlake Village, CA

Westlake Village Inn

Posted on: 04/09/2018

Position Available: Immediately

Bonus Plan: Yes

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Other: Medical, Vision, Dental, 401k

Management Position: Yes

Contact Info

Hiring Contact: Mayra Andrade

Contact Title: Director of Human Resources

Phone: 818-597-6333

Fax: 818-889-4815

Address: 31943 Agoura Road , Westlake Village, CA, 91361, US

Email: mayra_andrade@wvinn.com

Description

Job Summary:

Essential Duties/Responsibilities:

Minimum of 3 years’ luxury hotel group and transient sales experience
Demonstrated ability to achieve and exceed sales goals by effectively negotiating and closing business
Solicit new and existing accounts to meet/exceed revenue goals through telephone/email solicitation, outside sales calls, site inspections and written communication
Respond to inbound leads received within 4 hours of assignment
Prepare written correspondence to customers, internal booking reports and file maintenance
Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required
Work with other departments within hotel to provide 4 Diamond service to customers
Proactively pursue new business development opportunities on a regular basis according to market assignment
Develop/maintain knowledge of market trends, competition and customers
Professionally represent the hotel in community, industry organizations and tradeshows. Overnight travel maybe required
Participate as team player with all departments
Complete all required brand training in a timely manner and maintain compliance with all brand standards
Assist with reports and/or competition data collection
The selected candidate will deliver timely and effective communication with direct report and other applicable staff
Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments.
Regularly contact existing accounts based on the tracing frequencies of the Accounts Coverage Program.
Monitor production of all top accounts and evaluate trends within your market.
Meet or exceed sales solicitation call goals as assigned by the Director of Sales.
Invite clients to the hotel for entertainment, lunches, tours and site inspections, etc.
Assist in implementing special promotions relating to direct sales segments i.e. sales blitzes, etc.