Hotel / Resort Jobs | Security Officer

Security Officer

Wyndham Lake Buena Vista Resort

Lake Buena Vista, FL

Description

Job overview

Training will be done on all shifts. This position needs flexible availability.

1st and 2nd shift rate of pay is $11.00. The midnight shift rate of pay will be $12.00.

The Security Guard patrols the hotel and grounds. Responds to security and emergency situations in safe and efficient compliance with policies and procedures, brand standards and federal, state and local regulations.

What you will be doing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know and comply with all safety, security and emergency procedures.

Patrol all areas of the hotel including grounds and parking lots. Note, search, handle and report on any unusual circumstances, safety violations, car or property theft, accidents and injuries.

Maintain constant emergency readiness. Respond immediately to all emergency alarms and calls for help. Determine course of action, notify appropriate management and authorities and perform basic first aid as needed.

Enforce the “No Solicitation Policy” of the hotel, if necessary.

Escort suspicious or undesirable persons off property, if necessary. Escort individuals to and from vehicles as needed.

Witness cash handling, if necessary.

Conduct investigations of security incidents. Complete security forms documenting guest and employee property and/or personal injury incidents.

Turn in hotel keys and other security equipment at end of shift.

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests and associates.

Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.

Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Any other duties / tasks as requested by management.

Requirements

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

High school education plus schooling in law enforcement, loss prevention or related major.

One or more years of related experience.

Alcohol awareness and first aid certification plus familiarity with hospitality industry practices preferred.

Ability to understand and comply with safety and security policies, procedures and regulations.

Ability to understand and obtain alcohol awareness, CPR and first aid certification.

Ability to remain calm, take proper steps, and direct others in an emergency.

Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.

Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.

Ability to follow an appropriate course of action based on policies and procedures.

Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills.

Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

Ability to satisfy the legal requirements for employment within the jurisdiction.

Requirements

About Us

TPG Hotels & Resorts is a vertically integrated hospitality management organization pre-approved by all the leading global hotel brands like Marriott, Hilton, Hyatt, InterContinental, Starwood and Wyndham, operating hotels across the entire chain scale. Historically, TPG has an operating platform of over 150+ branded, independent and boutique hotels comprising more than 25,000 guestrooms in 28 states. Today, TPG Hotels & Resorts is the 9th largest hotel management company in U.S. as ranked by Hotel Management Magazine 2017.

At TPG Hotels & Resorts we are driven to deliver superior brand quality, value and service to our guests and owners. People are our greatest assets. TPG Hotels & Resorts is proud of its ability to recruit, train and retain the best hospitality personnel in the business. Nationwide, TPG-managed properties are recognized as great places to work and build a career.

Job Info

Lake Buena Vista, FL

Wyndham Lake Buena Vista Resort

Posted on: 04/04/2018

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Management Position: No

Contact Info

Address: 1850 Hotel Plaza Blvd , Lake Buena Vista, FL, 32830, US

Description

Job overview

Training will be done on all shifts. This position needs flexible availability.

1st and 2nd shift rate of pay is $11.00. The midnight shift rate of pay will be $12.00.

What you will be doing

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Know and comply with all safety, security and emergency procedures.

Patrol all areas of the hotel including grounds and parking lots. Note, search, handle and report on any unusual circumstances, safety violations, car or property theft, accidents and injuries.

Maintain constant emergency readiness. Respond immediately to all emergency alarms and calls for help. Determine course of action, notify appropriate management and authorities and perform basic first aid as needed.

Enforce the “No Solicitation Policy” of the hotel, if necessary.

Escort suspicious or undesirable persons off property, if necessary. Escort individuals to and from vehicles as needed.

Witness cash handling, if necessary.

Conduct investigations of security incidents. Complete security forms documenting guest and employee property and/or personal injury incidents.

Turn in hotel keys and other security equipment at end of shift.

On time and at work when scheduled, and in proper uniform.

Attend department meetings as scheduled.

Consistent professional and positive attitude and actions when communicating with guests and associates.

Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.

Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Any other duties / tasks as requested by management.

Requirements

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

High school education plus schooling in law enforcement, loss prevention or related major.

One or more years of related experience.

Alcohol awareness and first aid certification plus familiarity with hospitality industry practices preferred.

Ability to understand and comply with safety and security policies, procedures and regulations.

Ability to understand and obtain alcohol awareness, CPR and first aid certification.

Ability to remain calm, take proper steps, and direct others in an emergency.

Ability to ensure release of any Company, hotel, brand, and guest information is consistent with privacy policies, practices and regulations.

Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.

Ability to follow an appropriate course of action based on policies and procedures.

Ability to operate a computer, calculator, phone and other office equipment. Attention to details with good organizational and efficient time management skills.

Consistent professional attitude and behavior with effective listening and communication skills.

Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.

Ability to satisfy the legal requirements for employment within the jurisdiction.

Requirements

About Us

Security Officer

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