Now Hiring: Sports Host
Location: CA - BC - Victoria
The Sports Host is responsible for creating a exciting and energetic atmosphere during sports games while engaging with guests and running our promotional programs.
WHO ARE WE AND WHAT DO WE DO?
Shark Club - Sports | Bar | Grill is a family-owned chain of twelve sports-focused restaurants throughout Canada and the UK. As a brand rooted in hospitality and sport, the Shark Club embraces the spirit of the game in everything that we do. We are poised for rapid expansion with a focus on an elevated sports bar experience and quality menu. We aim to provide a comfortable, approachable atmosphere where fans unite and memories are made. We have big plans - with expansion into Eastern Canada and the US on the horizon. Opportunity awaits!
Include but are not limited to:
- Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit
- Maintain a cooperative and positive attitude at all times towards guests and fellow team members
- Foster an exciting and energetic atmosphere.
- Engage and get to know guests and regulars.
- Run our sports-related promotions properly & fairly.
- Extroverted and engaging.
- Well groomed and presentable
- Very organized
- Ability to prioritize
- Ability to think ahead
- Excellent communication skills, including a pleasant and professional phone manner
- Problem solving ability
- Ability to be perceptive to guest's needs
- Ability to deal positive in stressful situations and remain calm
- High level of attention to detail
- Able to take direction
Able to deal with guest feedback with the support of management